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Study shows nurses are being bullied 

Almost half of hospital-based nurses report being bullied as management neglects ‘soft skills’ in favour of promoting those with technical know-how, researchers have found.
A survey nationwide found 48 per cent had been bullied with 12 per cent of victims being targeted several times per week.
Edith Cowan University researcher Stephen Teo said the numbers “reflected the nature” of the healthcare sector.
Professor Teo said the pressure of the medical field can lead to abrupt, “snappy” behaviour which had a trickle-down effect on subordinate staff which, unless addressed, becomes normal.
Nurses were also surveyed on subtler forms of bullying such as rudeness, exclusion, unfair work distribution and negative tone and body language.
Respondents who had experienced or witnessed ‘incivility’ reported a 52 per cent increase in psychological distress, linked to an increase in health problems, staff turnover and decreased efficiency.
But in workplaces with leadership that was open, honest and held shared values with staff, nurses perception of rude behaviours fell 37.5 per cent, reducing stress.
“Those in charge usually make promotion choices based on a person’s technical skills related to treating patients,” Prof Teo said.
“Soft skills, such as managing people and relationships, are secondary.”
He said the survey of 230 nurses proved there needed to be more emphasis on training hospital line managers in the human side of work.
Source: Dailymail (By Australian Associated Press)

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Updated: December 14, 2017 — 5:32 pm

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